In working towards our vision, Grid Air is focused on consolidating and strengthening our market position.

Ensuring we are constantly driving industry innovation in key areas such as service, quality and reliability.

Ground handling services may be provided by airline employees or by third-party contractors. A large airline may still use its own employees for virtually all ground handling functions at its main base with the possible exceptions of refuelling and catering if this is judged to be cost-effective. At out-stations where there are fewer Company flights, more services will be subcontracted and the number of Company-employed personnel will frequently be minimal, potentially reduced to limited engineering cover or to a single, part-time Company representative.

Nowadays, many airlines subcontract a majority of their ground handling services. General aviation flights will usually use an airport Fixed Base Operator (FBO) for their ground handling requirements.

Our Services

Grid Air is a people-focused organisation – without our people we simply cannot meet our goals and achieve our vision. As such, we focus on the principles of sustainability and compliance, living by the “Three Ps”:

  • People
  • Professionalism
  • Partnership

The ongoing professional development of the people within the Grid Air family ensures that:

  • We show respect towards our people and their values; we do not compromise on safety and work with enthusiasm and enjoyment.
  • We are pioneers; working constantly on achieving sustainable results, we creatively explore new options and improved
  • Continually striving to exceed the expectations of our clients and our commitments, we deliver excellent service; in any place at any time
Passenger Services
  • Check-in and Gate
  • Passenger Mobility
  • Airside Bussing for passengers and crew
  • Lounge Hospitality
  • Executive Aviation
  • Lost & Found
Ramp Services
  • Baggage Services
  • Marshaling
  • Parking
  • Cooling / Heating
  • Ramp to Flight-Deck Communications
  • Loading / Unloading
  • Air Start
  • Toilet Services
  • Water Services
  • Cabin Equipment
  • Cabin Material Storage
  • De-icing
  • Fueling
  • Moving of Aircraft
  • Aircraft Cleaning